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The past, present, and future of Voices

41 commentsNovember 23, 2009 by Oliver Cameron

Firstly, an introduction. My name is Oliver Cameron and I own a little app company called Taptivate (yes, we have Twitter). You may have heard about of us from our television featured postcard app, Postman. We’ve been working in conjunction with the guys at tap tap tap for the past few months to bring you Voices. It’s been a blast and we couldn’t be happier with the result. I sincerely hope we can work on something just as awesome real soon.

The Past

The truth is that there is little luck behind Voices success. The app was developed and finely tuned to such a degree of polish that I’d be disappointed if it didn’t get near first place. Of course it helps when you’re working with quality designers and audio experts. Then we have the epic and giant launch courtesy of MacHeist, which has proved to be invaluable. Many iPhone developers complain that it’s far too easy to get lost in the maze of the App Store, but I think that’s simply because they’re missing half of the game. Marketing has always been prominent in promoting software releases way before the App Store came to be, so why ignore it? But of course we cannot deny that some luck is needed to get to where we are now, we just like to think of it as engineered in a sense.

The Present

Voices itself has skyrocketed up the charts since its launch. We’ve hit the number 1 spot at the App Store in just three and a half days, which may be a new App Store record! It’s an amazing feeling, considering how fickle many developers believe the App Store to be. Really, this is all a testament to the amazing potential the App Store has and the environment Apple has created. We only hope you see Voices at the number 1 spot for as long as possible.

The Future

We are not resting on our laurels either. A new version of Voices is being actively developed as we speak. We had some crazy ideas for other voices (I shan’t shame anyones idea’s, Phill) that didn’t make it into the 1.0. Who knows, they might find their way into the app in the future.

Whilst reading many of the reviews on the App Store for Voices, one thing that stands out is that people want more Voices. We planned for this during development so we could easily add in a bunch of new voices. However, not many people actually suggested any ideas. So my question to you, reader, is what voice would you like to see in a new version of Voices?


1

22 commentsNovember 23, 2009 by John Casasanta

:D


Voices released ~ grab a free copy of Voice Candy for Mac!

25 commentsNovember 19, 2009 by John Casasanta

Voices

We recently announced that we were looking for beta testers for an upcoming app. After a ridiculously overwhelming response to that post, we’re happy to say that the app has finally hit the App Store.

http://www.taptaptap.com/voices

Voices is a fun app that lets you change your voice into several different sounds. Grab it now for a limited time at the introductory price of just 99¢.

Voices was developed in conjunction with Taptivate (be sure to show them some Twitter love). The team at Taptivate created the bulk of the app and we collaborated with them on a lot of the polish toward the end. We brought in David Lanham to put his magical touch on a lot of the graphics in the app, especially with all the great character icons.

Be sure to check out the Voices promo video by MostlyLisa and screencast by HiLo Media.

As with the launch of Voices, we wanted to have a big splash and to do so we’re giving away free copies of the Mac app, Voice Candy!

TweetBlast

http://www.macheist.com/tweetblast/

We had a blast working with Taptivate to bring you Voices. We hope you all have a lot of fun with it.

Also, it’s worth pointing out that we’re recently undergone a bit of a company restructuring. I’ll be detailing it all in a post soon, so keep an eye out for that and a new About page


User friendly App Store promo codes

16 commentsOctober 30, 2009 by John Casasanta

If you’re an iPhone developer, then surely you’ve given out promo codes for your apps. Most developers usually just send out the promo codes… sometimes with instructions on how to redeem them… sometimes with no details at all. The latter can obviously be confusing to people who aren’t familiar with the process for redeeming them because it’s not completely obvious as to how to do it.

It’s not too bad if you redeem them in iTunes on your computer since there’s a “Redeem” link at the top of the iTunes Store main page. But I suspect that many people go to the App Store link and mistakenly look for the link there.

But if you try to redeem in on your iPhone and you’ve never done it before, the method could hardly be any more illogical… What you do is go to the App Store, then tap the “Featured” tab at the bottom, then make sure that you’re in the “New” section at the top. Scroll to the bottom and there’s you’ll find the magic Redeem “App”. After tapping on this pseudo-app, you can then type (or paste) in your promo code.

redeem

There’s gotta be a more intuitive way, right? Well, yeah, there definitely is…

There’s a little-known iTunes Store URL that enables you to easily provide promo codes that can simply be clicked or tapped to be redeemed (replace “REPLACEWITHPROMOCODE” with the actual promo code):

https://phobos.apple.com/WebObjects/MZFinance.woa/wa/freeProductCodeWizard?code=REPLACEWITHPROMOCODE

And the great thing is that these URLs work in both in iTunes on the user’s computers and on their iPhone/iPod touch devices. Help make life for people just a tad easier by using these links in the future.

Edit: I forgot to mention that it was Scott who figured this out.

Fuck you, Twitter

114 commentsOctober 20, 2009 by John Casasanta

I was watching the “no god” thing on Twitter today because it was the top trending topic. I’m not going to get into my beliefs here because it doesn’t matter. (I do find it pretty ironic that it ended up being a trending topic in the first place as a result of some Christians trying to get the phrase “Know God… Know Peace. No God.. No Peace!” to trend after former Run-D.M.C.er RevRunWisdom tweeted it.)

What does matter, though, is that Twitter seems to have just removed it from the trending topics list. That’s pretty much censorship from my point of view and I get the feeling that they did it because they got a lot of complaints about it being there.

People, trending topics are a result of what’s currently popular on Twitter… not some conspiracy to turn your world upside-down in the event that you may possibly have been wrong about your choice of faith.

So, to Twitter, if you really did censor this because of some religious pressure, I send out to you one big fuck you.


The App Store pricing game

9 commentsOctober 19, 2009 by John Casasanta

pricing

A big thanks goes out to all of you who provided feedback on Convert pricing the other day. You’ve validated my gut-feeling about the impulse buy price point for an app like Convert. So we’ve decided that Convert will be $1.99 now that it’s finally fallen out of the Top 100.

For any iPhone developers out there that are considering making a run for the charts, it’s definitely worth noting that even with a minimum of 1,100 daily sales (Friday’s level), and averaging around 1,200 per day for the past week, that it wasn’t enough to keep it in the Top 100. Compare this to around the time the App Store opened and all it took was around 100 daily sales to get into the Top 100.

So, the good news is that it looks like the apps that get in there in the future will continue to make a boatload, with levels that’ll likely only keep growing. But the bad news is that that the barrier to entry is now really high. These are levels that are very unrealistic to hit for most apps. Plan accordingly…


Tapity: How to build successful iPhone apps

1 commentOctober 17, 2009 by John Casasanta

Grades

I’ve recently stumbled upon an interesting iPhone-related blog named Tapity because I noticed in our logs that we were getting some hits from it. Tapity is run by Jeremy Olson and according to his Twitter, he’s a “student, UX designer, web developer—currently focused on launching an iPhone app and blogging what I learn”.

If you have interest in the iPhone business, whether you’re an experienced developer or someone itching to get your feet wet in the exciting world of the App Store, then I’d strongly recommend that you take a look at it.

I wouldn’t recommend it, though, if you’re just the type of person wishing to just strike it rich off some flashlight idea… Jeremy seems to put a lot of though into his analyses of the iPhone app market and goes into good detail about all the hard work it takes to attempt to design, develop, and market a solid iPhone app. His upcoming app is called Grades and he’s putting a lot of effort into creating a polished user experience.

Check it out…

http://tapity.com


Beta testers wanted

277 commentsOctober 15, 2009 by John Casasanta

new app

We’re about to release a new app. It’s not an app that we’ve talked about yet and all I’m about to say about it at this point is that it’s a lot of fun.

We have a few slots open for beta testers for it. If you’re interested in being one of them, leave a comment below with your device UDID. Mention what kind of device you have (iPhone 3GS, iPod touch, etc) and why you feel you’d be a good beta tester.


Convert second month sales

44 commentsOctober 13, 2009 by John Casasanta

We’re still residing in NotTooShabbyville.

Here’s what month #2 looked like:

Convert daily sales

The total number sold for this month was a bit over 48k. Our total revenue after Apple’s cut was $33,424. The lowest sales day we’ve had was a few days ago with 1,147 sold (not counting launch day, which was less than a full day of sales recorded).

Convert

Convert
  • what it is: unit converter and calculator
  • price: 99¢ (intro price)
  • number sold: 48,109
  • gross sales: $47,628
  • net sales: $33,424
  • more info: at the App Store

And here are the stats for the complete first two months:

Convert daily sales

  • number sold: 197,424
  • gross sales: $195,450
  • net sales: $137,065

Next up

So, what’s next for Convert? Well, we’re definitely not sitting still on it… we’re very hard at work on a big update. I’m not going to show our hand just yet since it’s a pretty competitive market. But I promise that we’ve been paying close attention to the massive amount of feedback we’ve been receiving from you all. We’ve got some really cool things in the works for it so stay tuned…

How much is Convert worth?

For the past two months, Convert’s been selling at a 99¢ introductory price point. Our plan has been to keep it at that level until it dropped out of the Top 100 in order to maximize sales by capitalizing on the exposure that the Top 100 chart brings. Well, that time has just about come.

On Sunday, it actually hit the dreaded #100 but kind of came back from the grave and is hanging-in at around #90 now.

look out below!

But it’s inevitable that it’ll fall off the charts, so I have something to ask of you…

For those of you who purchased Convert at 99¢, how much would you have been happy paying for it? App Store pricing is a very finicky thing, so your feedback on this is very much appreciated. Please answer in the comments below.


App Store conversion tracking

8 commentsOctober 4, 2009 by John Casasanta

Conversion tracking is where you determine the click to sales ratio for your apps. If you’re running an ad campaign, conversion tracking is essential in determining if you’re getting a reasonable return on your investment.

Traditionally, it’s been fairly easy to do this when you had total control over your store, like when selling Mac or Windows software. But with the App Store, some new challenges have arisen and people have had to resort to some cunning ways to accomplish things which we’ve come to take for granted over the years.

A while back, I had the realization that developers could use the LinkShare affiliate program to accomplish conversion tracking in the App Store. I hadn’t seen anyone else doing this and I’ve had it on the back-burner to write this post for some time now.

Earlier today, I was talking with Jerry Brace of Embraceware about advertising in general and I mentioned my conversion tracking technique. He then referred me to a post by Shane Crawford on this exact topic.

Shane did it more justice than I would ever have and I picked-up a few tidbits I wasn’t aware of (custom signatures, in particular, were most valuable). So instead of writing any more on the topic, I’ll just refer you to his two-part series on the subject since many App Store developers still aren’t aware of this technique and it’s good to get the word out about these sorts of things:

Tracking AppStore Conversions (part 1)

Tracking AppStore Conversions (part 2)


Mozilla is hiring!!!

4 commentsSeptember 18, 2009 by John Casasanta
Subject: Mozilla / Firefox Mobile

Hi <insert iPhone app developer name>,

I thought I’d reach out with an introduction, and to share that I came across your profile while reviewing people for Mozilla’s Fennec team.

If timing is right, let me know if you’re open to discussing the next step in your career, as I believe Mozilla could offer you a great career path working on pretty interesting projects.

Regards,
Nathalie
[email address withheld]
[phone number withheld]

Apparently, the Mozilla team is hiring for their Fennec team. I’d actually never heard of Fennec until today when several tap tap tap personnel were contacted by “Nathalie”. Since she contacted both my MacHeist partners, Phill and Scott, I’m assuming that the Fennec team is looking to sell discounted Mac software and make online puzzles. Or something.

I’m also assuming that this form letter has been going around to many, many iPhone developers.

People know where to look when they’re looking for jobs. A “We’re Hiring” page, as Mozilla has, should suffice. It’s not cool for HR people to creep people’s personal info and aggressively track them down, but this is how headhunters operate.


Feature creep, polarization, and passion

14 commentsSeptember 17, 2009 by John Casasanta

Simplenote

Several weeks ago, I came across a post on Daring Fireball about Simplenote, a fairly bare-bones iPhone note-taking app. Like most of you, I’d been using Apple’s Notes app for taking notes on the iPhone. Notes is a nice app… simple, functional, and stylish (yeah, I know, some people HATE the Marker Felt font used in it but I’m fine with it and it works well within the app’s context, IMO).

But the one area that the Notes app has always been lacking is regarding sync. The first version had absolutely no sync at all. At best, you could email yourself particular notes if you needed them on your computer.

Notes

When iPhone OS 3.0 came out, Apple finally did add sync to the Notes app. Unfortunately, it was a pretty uninspired attempt, from my point of view. The syncing was done within the Mac Mail app. Yup, your notes ended up in your mail reader. WTF.

Apple’s most bloated app ever

I repeatedly have to second-guess Apple’s decisions to slowly turn their once sleek apps into bloated monstrosities. Remember iTunes circa-2000? You know, the sleek app that you played your MP3s (the de-facto standard back then) with. I do.

SoundJam
via SoundOnSound.com

It was actually called SoundJam MP and published by Cassidy & Green then, who’ve since gone out of business. It was my music player of choice back then mainly because it was extremely simple and just did what you wanted it to do.

Apple acquired the app from them and turned it into iTunes. I wasn’t really into the first version of iTunes… the library metaphor didn’t gel with me for a while so I continued to use SoundJam. But after a while, I finally gave in and made the switch.

FWIW, I’m still not completely sold on the library concept… what I mainly don’t like about it is that almost anything that’s played by iTunes becomes part of the library and this sucks if you’re like me and like to sample a lot of music downloaded from the web.

I had to make QuickTime Player the default app for opening most media types to avoid this headache. But the big downside to this is that you can’t play music through AirTunes with it unless you use some hacky 3rd-party software.

Over time, Apple “refined” iTunes into the app that it is today. Now you can do all this and more with it…

  • listen to Internet radio
  • burn audio CDs
  • subscribe and listen to podcasts
  • manage and sync to your portable music player (aka iPod)
  • purchase music
  • purchase audiobooks
  • catalog your movies and videos
  • rent movies
  • purchase movies
  • manage your cell phone (aka iPhone) ringtones, music, photos, podcasts, video, and apps
  • purchase apps for your smartphone
  • manage and sync to your digital media receiver (aka tv)

ÜberTunes
playing, buying, and syncing music, movies, podcasts, radio, photos and managing your portable music player, cell phone, and digital media receiver has never been so simple and straightforward!

I’m dreading to see that the next major iTunes version has tacked-onto it. Predictions anyone?

Not as bloated but getting there

HellaMail options

Not quite the bloatfest that iTunes has become, but I could see it getting there over time is Apple’s Mail app on the Mac.

In addition to being the app you read and write email in (go figure!), you can now also subscribe to RSS feeds, compose notes, and make lists with it. Maybe it’s just me being a curmudgeon, but all these extras just don’t do it for me.

Is there a point to all this?

Yah, hang in there.

So, along with the notes feature in Mail now, you’re able to sync notes. Sync which notes? Your iPhone notes… the ones from the Notes app on the phone.

WTFsync

And this doesn’t cut it for me. For one, it just feels unnatural. But much more importantly, Apple’s idea of “syncing” has typically been pretty crackheaded in my experience. And it’s not just me… I ranted in the MacHeist forums a while back about this exact issue right after I got burned by it.

The general consensus there? Apple’s syncing works for some and not for others. And this is bad. I simply don’t trust it based on all the bad experiences I’ve had with it.

Moreover, Notes syncing is limited to when you’re connected to your computer via USB cable. That’s a huge shortcoming because I hardly ever sync my phone when it’s connected to my computer anymore. It’s too slow and because of this I turned-off auto-syncing a while ago.

By now you probably realize by now that I a) don’t like bloated apps like Mail including notes functionality and b) Apple’s syncing doesn’t always work for me. So the Notes app was pretty much crippled from my point of view. I needed a new solution.

Enter Simplenote

notes for this post

So when I saw the Daring Fireball post, I figured I’d give it a shot. I did and it just worked. Simple notes that had basically the same functionality as Apple’s Notes app along with the huge benefit of straightforward syncing.

The syncing was done through a simple web client. All over the net, wirelessly, quickly, and automatically. It seemed like the perfect solution.

Simplenote web client

Well, almost perfect…

To put it lightly, people had some strong opinions about the app’s icon. Cloud Factory, the maker of Simplenote got a ton of feedback in the form of Twitter tweets, emails, reviews, etc…

“I bought this because of John Gruber’s glowing review, but I’m withholding stars for putting the ugliest and unimaginative icon on my iPhone.”

“I can only fault the app in one area, and that’s icon design.”

“The icon is bad. Looking forward to the update.”

“I have one complaint though: the application’s and web apps’ icon. It doesn’t radiate the beauty and simplicity Simplenote offers.”

“That said, I do have to take issue with one little thing that I don’t like about Simplenote. I hate the icon. Seriously, it has the most unattractive icon of any app I’ve seen for the iPhone.”

And the day after Gruber posted his glowing review of the app, four brief words on the icon from him:

“It is pretty bad.”

Things weren’t limited to the normal feedback channels. Someone even went so far as to write a blog post about collecting donations for having a new icon commissioned:

“I hate the icon. Seriously, it has the most unattractive icon of any app I’ve seen for the iPhone. Even worse that the original Wine Guide icon that looked like a lady’s crotch. It actually has caused me to come close to deleting the app on several occasions. I certainly don’t have it on my iPhone’s home page. Yes, it is that bad.”

… with, of course, a Twitter account dedicated to getting this campaign going.

Cloud Factory made an “interim” icon for Simplenote to tide people over for a bit until they could come up with a final one. This one was fairly basic and was met with mixed, but still passionate, reactions by Simplenote fans…

“It does all of these things perfectly. Esp. since the developer has replaced the ugly icon that Gruber and other reviewers have mentioned.”

“The only issue is that the interim icon is still ugly.”

“I love the new icon! Hope you keep it! It was actually what made me go ahead and purchase SimpleNote tonight.”

“Just FYI, I liked the old icon (note stuck on locker). Consider this a vote in favor of it :-)”

App icons are über-critical in the App Store

One of my planned future posts was going to be on the importance of your app icon and app name. But it’s an incredibly simple concept so I can sum it up in a few sentences here… If your app icon and name doesn’t clearly convey exactly what your app does, you may as well not even put it in the App Store.

There are several apps in the App Store that have gotten a good amount of hype but have failed because of bad choices for their icon and/or name. This is very simple concept and I find it odd that so many developers seems to spend so much time on their app while neglecting this critical aspect. It can mean instant failure.

We take a crack at it

I really liked Simplenote the second I bought it. But like many others, I wasn’t happy with the app icon. It’s the kind of app that you use very often so it’s natural that you’d likely want it on your first screen of apps on your iPhone, but it made me cringe a bit every time I’d turn my phone on.

After I reported a bug in Simplenote (now fixed) to Cloud Factory, I offered that we create their new icon since I was a fan of the app and I feel that we make effective icons. Michael Johnston, who runs the company, was open to the idea and he showed me his proposed final icon concept. It was a straightforward index card design and, in a nutshell, it conveyed what the app did. Mostly.

It’s worth pointing out that Michael did express some apprehension to our version of the icon. He felt that design element that we used to convey that the app features wireless syncing was too strong. I felt that this was really the selling point of the app for many potential customers so it should be a fairly prominent element. He ultimately agreed and the latest version of Simplenote was released with our icon.

And the polarized passion continues…

“I just wanted to tell you that I love Simplenote, but I really don’t care for the new icon. The wi-fi badge thing just seems unnecessary and weird looking. Otherwise, thanks for a great app.”

“Hey. Just saw your new icon today. And it’s totally awesome :-) (Can’t wait for the next update to have it on my iPod touch)”

“Very, very happy with the final icon @simplenoteapp. Thank you.”

http://twitpic.com/g2ikz - @simplenoteapp I tried a quick fix and flat look of the sync button looks better.“

“@simplenoteapp keeps getting better and better. Good work. However, I second the icon without the Wi-Fi pill.”

“@simplenoteapp’s icon enhancements has been exciting to see as much as the service has been to use.”

“@simplenoteapp Great update, guys! But the new icon really bugs me. Would definitely be nicer and simpler to remove the blue wi-fi pill. :-)”

“New iPhone icon looks nice! Looking forward to 2.11”

“@simplenoteapp The icon just left my Home screen. Prefered the other one. Otherwise, good update.”

“@simplenoteapp awesome, thanks! I love the new icon; I think it’ll much better match the quality of the app.”

“@simplenoteapp I like the icon w/out the sync icon. Might stand out in iTunes but looks worse on my iPhone where I see it every day.”

“hey #simplenote we want the old icon back ;o)”

“So looking forward to @simplenoteapp’s 2.11 update. Pretty sure their twitter avatar is also the app’s new (non-sucky) icon. Rejoice!”

“@simplenoteapp I think it’s pretty sharp, and gets the point across nicely. Looking good.”

“The final icon (lined paper with wifi badge) is really nice and sits perfectly next to Things, giving me my two most useful iPhone apps.”

“Still the best notes application on the App Store, and with the new icon I’m no longer embarassed to see it on my home screen.”

“Not sure what the fuss over the icon is, the new one is fine. If the app works, the icon doesn’t really matter.”

“Simplenote: elegant note taking app for the iphone. Can’t say the same for the new icon.”

“Oof. I’m seriously disappointed in Simplenote’s final icon. If I hadn’t already moved to Shovebox and local syncing, that would push me.”

“Likes the new #Simplenote icon and the feature update(s)”

“and simplenote’s icon goes from bad to worse. a stack of notes? a WIFI ICON don’t apps get rejected for less than this?”

“Although I have disliked every icon Simplenote has had, I really wish they would stop changing it.”

“Simplenote 2.11 is now available in the App Store. I like the new icon but I would like to see the sync button to be less aggresive.”

“Really digging the Simplenote update, but what’s with the new icon? It is *hideous*. The old one looked much better, and simpler.”

“Your interim icon was better, I’m sorry to say. The simplicity of a white lined pad matches your app–adding the little airport icon disrupts it. It does communicate that the notes app synchronizes, but it’s no longer as clean as Apple’s, which is too bad.”

“Simplenote’s new app icon is excellent. There are no longer any shortcomings to this app.”

Evolution

Simplenote icon design evolution

If you’re curious about how we evolved our take on the Simplenote icon, here’s the Skitch session for it:

http://skitch.com/bartelme/b4xej/simplenote

After showing Cloud Factory the original attempt and getting feedback from them, we revisited it and made a couple of minor changes. And there was a final revisit for an almost indiscernible change.

If all Simplenote was about was note-taking, then the proposed final icon would’ve been more than adequate. But it isn’t just that. Again, one of the most significant features in the app is its simple and effective syncing. This needed to be conveyed in the app’s icon or people wouldn’t give it the time of day in the App Store.

Since being released, the new version of Simplenote has risen in the ranks, which is a good sign that the new icon is doing its job.

Simplenote icon
get Simplenote
on the App Store

bookmark
Simplenote
website

SmokingApples.com recently did an iPhone notes apps roundup and they ultimately came to the same conclusion that Gruber did… Simplenote is best of class.

Convert first month sales

22 commentsSeptember 14, 2009 by John Casasanta

We’ve had Convert for sale in the App Store for a month now. Here’s what the daily sales looked like for the month…

Convert daily sales

The total number sold for the month was a hair under 150k. Our total revenue after Apple’s cut was over $100k. The peak sales day was on August 27th with 9,574 for the day. Not a bad launch overall, to say the least.

Convert

Convert
  • what it is: unit converter and calculator
  • price: 99¢ (intro price)
  • number sold: 149,314
  • gross sales: $147,820
  • net sales: $102,949
  • more info: at the App Store

Stress-free

Some of you may recall that about a year or so ago, I wrote about the stress of seeing our former app, Where To, fall in the charts and the measures we took to maintain its position. In the end, it was fairly costly and time-consuming. It was worth it in terms of the profit made but not in terms of my time spent.

The way I look at it now is that even though we can likely replicate that run for Convert, my time is much better spent helping ready our upcoming apps. And it’s much more enjoyable for me… I’m simply not desiring spending most of my time tweaking Google ads, etc.

This time around, that stress that I mentioned is totally gone. I think it just comes with experience, having been through it all with Where To and later with Classics. The thing I had to realize is that as much as I want my apps to stay in the top 10 forever, it’s inevitable that they’ll fall in time.

Classics, which has sold over 450,000 copies to date, has been consistently selling several hundred copies per day even while it’s been out of the Top 100. And this will hopefully apply to Convert once it falls out, too.

Traditional vs hit-driven apps

For more traditional apps, for instance, Mac apps, developers have been used to a more traditional sales lifespan model… it’s basically, create an app, release it, sell a handful of apps every day, release minor updates, and repeat. This has worked for many developers and it’s possible to earn a decent living if your app is in the $10-40 (or more) range.

But one significant way that the App Store has changed selling software for many is that we’re now in the era of hit-driven software. It’s now create a highly polished app, build product anticipation, prepare a significant PR campaign, release the app, unleash the PR blitz and sustain it with the proper marketing. It’s proven to be very lucrative for some developers if done right. It’s worked for us so far and I know that this is the model that we’ll be adhering to for our future apps.

Granted, this model worked to some extent for Mac software, but I can only recall a very small number of apps that had success with a it. And even then, the cost for those apps was in the typical $10-$40 range. What the App Store has brought to software is overnight hits on a regular basis. We’ve seen apps shooting up into the top 10 on a weekly, and sometimes even daily, basis over the past year and it’ll surely grow over time.

It makes me wonder if it’s possible to replicate something like this in the Mac (or even Windows) realm by bringing the cost of apps down to the under $5 range. I tend to doubt it without the biggest puzzle piece being in place… that being the App Store itself and the exposure it brings to the table.

The dev skins, they be a crawlin’

I’m positive that every traditional developer that read what I wrote above about attempting to lower the cost of Mac software completely cringed as soon as they read it. And here’s where a major problem lies that’s been growing every day since the App Store launched last year…

Developers seem to be of the mindset that being in the App Store is a black & white issue. Meaning that if you’re in, your app MUST sell for a few bucks at most and it’s a failure if it’s not in the top 100. And worse, Apple should be doing all your marketing for you.

This is the biggest crock of shit I’ve experienced in a long time and all the whining by developers has been a complete embarrassment to the community.

There’s absolutely no reason why the App Store can’t support both the traditional and the hit-driven model. If you’re not going to go with the hit-driven model and do it with a full commitment, then it’s likely in your best interest to RAISE your app prices to what people have been used to for Mac software.

That’s right… I’m suggesting that if you put as much time into developing your iPhone software as your Mac software and you’re not prepared to take the risks and put forth the efforts associated with the hit-based model, then you should be charging what you feel it’s worth. You shouldn’t be playing the under $5 pricing game. You’ll still need to market it whether you chose the traditional or hit-driven route. You won’t have sales in the thousands (or likely even hundreds) per day, but it’s possible to have a sustainable business just as Mac devs have had since the Mac debuted in 1984.

It *is* possible

OmniFocus

Just look at examples like OmniFocus for instance. To the devs who’ve been complaining about the “99¢ race to the bottom”, unsustainable pricing structure, etc, I present you with this, posted back in February:

“Lastly, we’re thrilled to announce that this past weekend we sold our 50,000th copy of OmniFocus for iPhone!”

OmniFocus is a $19.99 iPhone app. Do the math and you see that by now they’ve sold well over $1 million worth of the app. The key thing to note here is that OmniFocus is a very comprehensive app and worth the $20 they’re charging for it. And they’ve done the proper marketing to ensure that it was a success.

Choose a path and stick with it

Again, it’s possible to make either the traditional or the hit-driven model work for you and your business. But as with anything, it won’t come easy. Decide which path works best for you and go down it and only it with a full commitment. Success will come if you’re dedicated enough and make wise decisions.


Keynote’d

2 commentsSeptember 10, 2009 by John Casasanta

Classics on stage

“That app store is packed with so much amazing software, not only all the games and entertainment titles we’ve seen, but just about anything you want, whether you want to read a book…”
— Phil Schiller, Apple Senior Vice President

http://events.apple.com.edgesuite.net/0909oijasdv/event/

http://www.taptaptap.com/classics


Where To version 2

10 commentsSeptember 8, 2009 by John Casasanta

Where To version 2

For those of you who’ve been following us since day 1, you’re likely aware of our former app, Where To, and it’s history. Since we’ve had a recent flood of new followers, it’ll be good to give a brief background…

On the day that the App Store opened last year, we released apps named “Where To?” and “Tipulator” (I’m talking about our version, not the funky-math one that came out once the app left our hands :P ). Where To was designed to help you find points of interest around you like food, things to shop for, fun things to do, etc. The app was an instant hit, debuting at #12 in the charts and climbing as high as #7 thereafter. While it was under our wing, over 66,000 copies of Where To were sold, most being at $2.99. After only a few short months of getting the company going, we managed to turn a very healthy profit… the future was looking pretty bright.

Where To gained some notoriety in the developer community when Apple featured it in not one, but two sessions in their iPhone Tech Talk World Tour (in addition to being featured in the iPhone User Interface Design session at this year’s WWDC):

iPhone User Interface Design

Ingredients of Great iPhone Apps

Things like this are why I develop. :D

But all wasn’t completely rosy. The company founders were frequently at odds with each other and we ultimately decided to split the company and its assets. We put Where To up for sale and in the end it was acquired by new startup, FutureTap. Here are the relevant posts for those of you who wish to catch-up on the whole thing:

I’ve always considered Where To a good app, but the one area it suffered was in that it shuffled the user off to the iPhone Maps app when it did the actual search. This was a shortcoming of the previous iPhone OS, where there were no built-in maps that could be accessed by developers. We could’ve hijacked Google or Yahoo maps data and incorporated it into the app (as our competitors did), but we weren’t going to go down that route.

Even putting aside the legalities of it, most of the “roll-your-own” maps solutions left a lot to be desired in terms of user experience. Developers simply needed Apple to make a maps API available to us for both UI consistency and so that we could provide solutions as robust at the built-in Maps app.

Now I’m not going to BS you… over time, I used the old version of Where To less and less. The complaints about the lack of maps integration were perfectly valid, unfortunately, and it sometimes felt like a chore to use the app. This isn’t good if your app is supposed to be saving you time.

Thankfully, though, Apple finally added maps into the iPhone 3.0 SDK so that developers can now legally incorporate maps into their apps. And FutureTap has taken full advantage of this in their recent Where To version 2 release. Simply put, it’s like a whole new app… it’s the app that we always wanted it to be.

maps to website

The flow of the app feels completely natural now since you stay right within the app to see your searches. Moreover, Where To also enables you to directly visit the websites of your search results, all right within the app. I’m very happy to say that I’m now using Where To again very regularly as a result of the new UI and features.

My biggest concern when we put Where To up for sale was that it would’ve been acquired by some corporate entity and they’d mess the whole thing up. Or worse, it would’ve been acquired by a competitor and they would’ve just killed it off. These were realistic scenarios considering the parties that were interested in Where To at the time.

not John’s truck

Another major concern of mine was that we’d potentially be selling someone a “lemon” and they’d lose their shirt after dishing out a huge chunk of money for the acquisition. I’m sure everyone’s had something like this happen to them at one time or another, even if it was on a much smaller scale. I’m remembering the used fake-4-wheel drive Chevy truck I bought a long time ago that was actually 2-wheel drive since there was no front driveshaft connected (I won’t even get into the time the engine caught on fire). It’s hard to feel good when something like this happens. I’m a big believer in karma so I wanted to ensure that the buyer was capable of being able to make a viable business out of the app.

I’m really glad that FutureTap and its founder, Ortwin Gentz, were the ones to acquire Where To and that they’ve proved to be as passionate about the app as we were. Furthermore, Ortwin has great UI sensibility, having won multiple Apple Design Awards while at equinux, a company that he co-founded. Ortwin’s made some great decisions regarding the direction of the app and its features because of this sensibility. He’s been putting his heart into the app and he’s been continuing to work with Wolfgang on app design so it’s been looking as polished as ever in the latest versions.

And as for the business end of it, no worries there either… since FutureTap’s taken over Where To, they’ve sold over 115,000 copies beyond what we did, putting the total number of units sold at over 180,000, again with the majority selling for $2.99. So, thankfully, my concerns of dumping the app and having the aquirer take a bath on it were totally unwarranted.

So, if you haven’t snatched-up Where To version 2 yet, you really should. I know that I have a lot of personal attachment to it, but I really feel like it’s now developed into a best-of-class app.

Get Where To version 2 on the App Store now.


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